Manage Maxis' IT operations and keep the company's infrastructure updated.
Enable What's Next through IT. We design and develop, test and modify, implement and deliver the required systems to the satisfaction of the users; whether internal or external parties. We ensure solutions are in line with the broader Maxis strategies and priorities. We also work with other Maxis systems, processes and technologies.
Map out our IT needs. We work to serve our always-on digitally native customers better by mapping out solutions and infrastructure roadmaps that prepares us for a digitally-led future - a future that requires real-time, convergent, big-data driven solutions across all our IT platforms. We work to future-proof our IT investments.
Run our IT infrastructure. We manage all IT services and applications that power the Maxis business. We oversee the IT infrastructures, systems and processes, including Maxis-owned assets and those belonging to third party vendors. We ensure efficient delivery of those services, and provide seamless connection to other Maxis systems, processes and technologies.
Support the users of our IT systems. We provide support and troubleshoot any internal problems regarding applications and hardware. We run systems that keep track of these problems and the solutions provided. We continuously monitor the overall system performance in Maxis. We keep the company humming along nicely in its use of its internal technologies.
Protect us from cyber attacks. We define and enforce policies and standards that meet internal and external requirements. We make sure our systems are safe, secure, and meet regulatory and legal standards. We regularly audit Maxis' IT systems and work with necessary parties to ensure Maxis' IT security needs are safeguarded.
Help network engineers do better. We develop the right tools to study and gain insights on how customers use and experience the network. We analyse these insights to assist our network engineres to achieve greater operational efficiency and help them improve our network experience and quality.